Refund & Cancellation Policy
Last updated 22 October 2026
This policy applies to subscriptions bought on irashorts.com, operated by Ira Blogging Private Limited, 22, Yamuna, Wavre Nagar, Nashik 422008, Maharashtra, India.
What you are buying
A subscription is access to digital video content streamed on this website. It is delivered immediately and entirely online. Nothing physical is shipped, so no delivery charges, delivery timelines or shipping policy apply.
All prices are shown on the pricing page in Indian Rupees and are inclusive of GST at 18%. The amount displayed is the amount charged; there are no additional fees.
Cancellation
Plans do not auto-renew. You pay once for a fixed period and it simply ends when that period is over. Nothing is stored for future billing and no further amount is ever taken without you starting a new payment.
Because of this there is no subscription to cancel and no cancellation step to remember. If you do not want to continue, do nothing. If you want to stop using the service before your period ends, you may simply stop watching, and you may delete your account at any time from your account page.
Refunds
A subscription opens the full catalogue the moment payment succeeds, so a period that has been used is not refundable. We do refund in these cases:
- Duplicate payment — you were charged more than once for the same period
- Charged but not activated — money left your account and the subscription did not open
- Wrong mobile number entered — the plan went to a number that is not yours, reported within 7 days and before the plan has been meaningfully used
- Unused plan — you have not watched any paid part, and you ask within 7 days of payment
- Sustained technical failure on our side that prevented you using the service, assessed case by case
How to request a refund
Email suryawanshisanjana@gmail.com or call +91 80872 01815 (Monday to Saturday, 10:00 – 18:00 IST) with:
- the mobile number the plan was bought for
- the date and amount of the payment
- the payment reference, if you have it
We acknowledge every request within 48 hours and decide within 7 working days.
How refunds are paid
Approved refunds are sent back to the original payment method through our payment gateway. We do not refund to a different card, account or wallet. Once we release the refund it normally reaches you within 5 to 7 working days, and the exact timing depends on your bank or card issuer.
Failed payments
If money leaves your account but the subscription does not open, the payment gateway usually reverses it automatically within 5 to 7 working days. If it has not reached you after that, write to us with the transaction reference and we will trace it with the gateway.
Price changes
Our current prices are introductory and will rise as the catalogue grows. A price change never affects a period you have already paid for. Since plans do not auto-renew, you will always see the current price before you choose to buy again.
Still not satisfied
Escalate to our Grievance Officer, who responds under the timelines published on that page.